MCD / MCD-1403

Start Menu / Login Issues / Infinite loading screen.

Reporter
E2
Votes
1
Watchers
2
Resolved
2020-05-27 12:55
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2020-05-27 01:50
Updated
2020-05-27 13:04
Affects Versions
1.1.1.0
Fixed Versions
-
Labels
-

I recently pre-ordered the hero edition of mine craft dungeons. I am having the same issue on PC after I press start it just sits on main screen (campfire, trees moving and effects working smoothly, background music all working fine etc..) with a loading indicator (big red block spinning) in the right bottom of my screen. I have not gotten any error messages since I don't make it to that screen. Am I possibly missing something here?  I let it stay open for quite sometime now and I am really thinking its nothing on my side.  The spec's for my computer are more then enough to run the game efficiently on Windows 10. I have visited all the main sites for help on Reddit and installed anything possibly missing from files as prompted and restarted my PC.  But with no success. Now I am kind of at the end of my rope and would like some help if possible. Also attached a picture of my wonderful view of the game for the last few hours as more info an insight. Thank you!



King Crimson - 2020-05-27 02:16

I have almost same issue but it shows to me that I don't even have the game bought but I have it installed from microsoft store LOL. 

E2 - 2020-05-27 02:26

Yeah it really makes no sense, but I also installed the Minecraft Dungeons Launcher ( same app used during the beta release) and it prompts me to repurchase the game again. Even after purchasing the game copy directly from Microsoft  store from there homepage link redirection.  I've been combing thru issues that may be similar to this issue MCL-14094

[Mod] violine1101 - 2020-05-27 12:55

Thank you for your report!
We're tracking this issue in MCD-142, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature in the future to see if the issue has already been reported.

Quick Links:
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[Bot] Arisa - 2020-05-27 13:04

Thank you for your report!
We're tracking this issue in MCD-459, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
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