Mojira Archive
MCL-14094

"Failed to login" error message when logging into MCD launcher

Note

Some of the reasons you might see this generic message:

  • You attempt to log in for the first time but have a bad connection to our services. Please ensure you have a stable connection!
  • The launcher receives an error from the Xbox Live sign in. See possible workarounds.

Possible workarounds:

  • Remove the .minecraft_dungeons folder found in %AppData%
  • Open Credential Manager found under User Accounts in Control Panel and delete all Windows Credentials entries related to Minecraft Dungeons (Launcher). They begin with Xbl

Hello, I wanted to report an issue with Minecraft Dungeons Launcher. This issue has been mentioned here but it still appears after the recommended solution. 

 

As you can see in the picture, i can´t log in into MCD. After I press Log In, it shows me a message ´Failed to login, please, try again!´.  I already tried to re-install MCD Launcher several times but it didn´t change anything.I also went to Windows credential store and delete the entries related to the launcher and dungeons but it still doesn´t work.

Any ideas?

 

UPDATE: 26.5.2020 14:50 CET

 I attached launcher log, it looks like there´s a problem in vortex.data.microsoft.com . Does anyone know how to fix this situation?

Won't Fix

Adriána Lešičková

2020-05-25, 07:05 PM

2021-01-05, 03:08 PM

2021-01-05, 03:08 PM

12

11

Community Consensus

1.6.93 (legacy) - 2.1.150361.6.93 (legacy), 2.1.14433, 2.1.14403, 2.1.14401, 2.1.14932, 2.1.15036

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