[MCD-2645] Cannot start game on Nintendo switch

When starting the game on the Nintendo switch it will boot up and say press any button, but after pressing any button it sits and hangs. It never starts, it stays on the screen with the block spinning in the bottom right. We have two profiles, this only happens for 1 profile. The other profile loads just fine, getting past this screen in a few seconds. For the account that this fails on, we have played about 10 hours of the game and had just linked our Microsoft account to it successfully but because got an warning saying online play is not authorized. So made the changes to the account online and saw you have to log out of the game and log back in. We logged out of the game and then encountered this issue, seeing the title screen never loading. So we restarted and with this profile encountered the bug in not loading the game past the start screen.

Appreciate the help.

Monique Law - 2020-06-01 01:10

I am having the same issues please let me know if you figure it out

James Fuentes - 2020-06-01 01:47

I deleted the game and redownloaded it and tried it again. Found the same behavior, the same profile as before will not get past the press any button screen. And the other profile that worked before works fine now. So looks like this has to be corrected by the developer.

Mandie McConkey - 2020-06-01 02:55

Same here

Danish Pirate - 2020-06-01 09:55

Thank you for your report!
We're tracking this issue in ~~MCD-459~~, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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MCD / MCD-2645

Cannot start game on Nintendo switch