MCD / MCD-135

Game uses save data of previous account after switching to another account

Reporter
Karl Ōunapuu
Votes
8
Watchers
5
Resolved
2021-05-20 16:00
Confirmation Status
Community Consensus
Resolution
Incomplete
Created
2020-04-03 16:11
Updated
2021-05-20 16:00
Affects Versions
Beta Update April 3, 1.1.1.0
Fixed Versions
-
Labels
-

Both my brother and I have a Microsoft account that has been granted access to the beta. I setup my profile first on our computer and played through some of the beta. Once I was done, I signed out of my account and my brother signed into his. When he launches the game, it still has all of my information. I tried reinstalling the game as well as deleting any relevant files I could find in ProgramData, AppData, and Documents. I also tried creating a new user account on my computer for my brother to use his account with, but my data was still there when he launched the game. (Different account should use different gamertag, but it isn't doing that as you can see in these videos)

https://www.youtube.com/watch?v=quDDkBJCHp0

Used another key to get my 3rd account beta access just to show off this bug, different account name, same ingame gamertag

https://www.youtube.com/watch?v=Gj3XNkfJ9-4



Connor D - 2020-04-03 23:01

I think that is a really great idea!

MaybeJNaz - 2020-04-04 20:54

Have the same problem, used my Mojang account email for the beta but for Xbox account I use that for my son, send myself one of the friend copies and made sure all my accounts are open to my email but the game still opens on a profile for my son.

lucas martin werner - 2020-04-05 01:34

it also happened to me. instead of saying my account name after I logged him out and logged me in it said my brother's account name. I also got the beta from him if its how it works with given beta from a player.

toinouH - 2020-04-27 13:33

Hello again, I just found a "fix" for this problem: I launched the game, closed the launcher and disconnected my connection very quickly; I waited a few minutes in the menus, I put back my connection and there I had a window that opened for me to identify myself again with my account and it worked, I got my character back and my progress.
Have a nice day.

[Mojang] Mega_Spud (Jay Wells) - 2020-12-22 18:22

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version? If it is, please try and include steps to reproduce the issue of possible:

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[Mojang] Mega_Spud (Jay Wells) - 2021-05-20 16:00

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki