MCD / MCD-7459

I cannot access the game. Every time I try to log in, the message "Unable to verify game ownership" appears.

Reporter: Paulo Araújo Valente
Votes: 0
Watchers: 0
Resolved: 2022-10-24 09:47

Confirmation Status: Unconfirmed
Resolution: Duplicate
Created: 2022-10-21 23:40
Updated: 2022-10-24 09:52

I already checked everything in my account. I reinstalled the apps (Xbox, Xbox Console Companion and Minecraft launcher) and logged into them several times. I already checked if there were any updates in the programs, drivers and in the operating system itself but all are already in the latest version. I did all the recommended procedures but every time I enter the game this problem appears "Could not verify game ownership". It was sudden, I didn't do anything on my computer that could have given this problem. Please could you help me with this problem that has been bothering me for days.

NOTE: I've tried installing both from the microsoft store and the Xbox app, but the problem still persists

[Bot] Arisa - 2022-10-24 09:52

Thank you for your report!
We're tracking this issue in ~~MCD-1230~~, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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