MCD / MCD-7442

MCD is not launching. It either says "Check your account" and that I do not own the game or that MCD is updating, even though it's on its latest version. The game does not launch at all.

Reporter
orivio
Votes
0
Watchers
1
Resolved
2022-10-24 09:47
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2022-10-17 21:58
Updated
2022-10-24 09:52
Affects Versions
1.15.1.0
Fixed Versions
-
Labels
-

When I try to launch Minecraft Dungeons, either from the launcher or from the Microsoft store, the game does not launch at all. Occasionally it will tell me that the I don't own the game in my Microsoft store account, but when I check, the game is shown. It sometimes also tells me that the game is updating, but it is already on the latest version. I have tried uninstalling the game/launcher multiple times, and restarting my computer, but nothing works. Please help.



[MCQA] BartΕ‚omiej SΕ‚odkowski - 2022-10-20 09:23

Thank you for your report!

However, this issue has been temporarily closed as Awaiting Response.

Version 1.16.2.0 was released on October 19th. Is this still an issue in this version?

This ticket will automatically reopen when you reply.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ““ Project Summary – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Ptituf - 2022-10-24 02:07

Hey yes the bug is still here + MCD - 1238

[Bot] Arisa - 2022-10-24 09:52

Thank you for your report!
We're tracking this issue in MCD-1230, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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πŸ““ Bug Tracker Guidelines – πŸ’¬ Community Support – πŸ“§ Mojang Support
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