MCD / MCD-6939

Stuck on loading screen

Reporter
Julianne Sia
Votes
0
Watchers
0
Resolved
2021-12-16 10:03
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2021-12-16 09:00
Updated
2021-12-16 10:03
Affects Versions
1.12.0.0
Fixed Versions
-
Labels
-

Since the new update, once I try to play the game, there's a blank white window appearing and a voice over saying "Press the left mouse button to close". Once closing the window, I press the screen to play yet I am stuck in the loading screen. I can't play the game unless I run it from: C:\Users\UserName\AppData\Local\Mojang\products\dungeons\dungeons\Dungeons\Binaries\Win64\Dungeons-Win64-Shipping.exe but I need to relogin from there



[MCQA] Bartłomiej Słodkowski - 2021-12-16 10:03

Thank you for your report!

We're tracking this issue in MCD-5306, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket, it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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