MCD / MCD-6835

Problem with verifying game ownership

Reporter
Krzysztof Tomasz Wilhelmi
Votes
2
Watchers
2
Resolved
2021-11-16 17:24
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2021-11-16 16:39
Updated
2021-11-16 17:24
Affects Versions
1.11.1.0
Fixed Versions
-
Labels
-

Hello

Today I purchased a Minecraft Dungeons game key that was used in the Microsoft store and the game is account-bound, but after turning it on, the message shown in the attachment appears. Please answer and help in solving the problem

regards



Dennis Weber - 2021-11-16 16:53

I have the same Problem
It was bought in the Windows Store and the game says that the game ownership cannot be verified

Bartek - 2021-11-16 17:02

Same

 

steven - 2021-11-16 17:06

I'm also facing the exact same issue, mine craft dungeons can't verify game ownership. Was fine yesterday, tried to play today and I get:

                                           

EDIT: pressing continue does nothing! just sits there spinning block, Re-install same error!

[MCQA] Bartłomiej Słodkowski - 2021-11-16 17:24

Thank you for your report!

We're tracking this issue in MCD-1230, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket, it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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