[MCD-6522] Get stuck when Dungeons loads

When game start, there apper white window with close-cross and no text (see picture). After I close this window, the game stuck on load screen (the red cube in right bottom corner rotates infinitely.

Also, when I look to task manager it seems that process "UnrealCEFSubProscess" is dead. When I kill this sub-process, the blank white window re-appear again.

The problem appeared after last update. I tried to repair the game, also uninstall and install it again and nothing helped.

[MCQA] Bartłomiej Słodkowski - 2021-08-30 10:05

Thank you for your report!

We're tracking this issue in ~~MCD-5306~~, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket, it would be appreciated.

Please remember that this issue can usually be resolved by logged out within the game's launcher and then logging back in.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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Radek Helan - 2021-08-30 22:10

Thanks. As reported Trey Pipkins in ~~MCD-5306~~ the solution was log out from Microsoft account and log in again.

MCD / MCD-6522

Get stuck when Dungeons loads