MCD / MCD-5927

Won't load characters / White Dialog

Reporter
Trey Pipkins
Votes
0
Watchers
0
Resolved
2021-05-26 10:02
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2021-05-26 05:29
Updated
2021-05-26 10:02
Affects Versions
1.8.8.0
Fixed Versions
-
Labels
-

After the game loads to the "Press Any Key" screen, pressing a key results in an empty white dialog box with only an exit control visible. After dismissing the dialog the red cube spins forever and my characters never load.

The white dialog appears to also contain a white web page control as right clicking on it reveals a context menu with "Show Source" as an option. Showing the source reveals an HTML document block that contains totally empty Head and Body elements and absolutely nothing more. No text elements at all.

Deleting local data and re-installing didn't seem to help. I updated both the GPU driver and Windows. No change in symptoms there either.



[MCQA] Bartłomiej Słodkowski - 2021-05-26 10:02

Thank you for your report!

We're tracking this issue in MCD-5306, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket, it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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