MCD / MCD-5923

Can't get past "press any key" on first loading screen

Reporter
John DePon
Votes
0
Watchers
0
Resolved
2021-05-25 13:36
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2021-05-25 13:32
Updated
2021-05-25 17:07
Affects Versions
1.8.8.0
Fixed Versions
-
Labels
-

After not playing for a while, my son wished to play his game again.
I updated the game and it crashed. It showes a white window with only a close option. After this I hit any key to continue, which should get me to the character select screen, but it's stuck in an infinite load. It tells me there's a crash if I force the program to close.

I have a new, clean install of the launcher, the game and updated windows and gpu drivers.
I have logged out and back into the account. Problem persist
The game ran fine a few months ago
Anyone got any idea?



[MCQA] Bartłomiej Słodkowski - 2021-05-25 13:36

Thank you for your report!

We're tracking this issue in MCD-5306, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket, it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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Pedro - 2021-05-25 17:07

This problem is happening across multiple platforms, although I'm not entirely sure what the reason would be for computer