MCD / MCD-5894

Infinite Loading Screen

Reporter
Errol Lim
Votes
0
Watchers
0
Resolved
2021-05-23 02:47
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2021-05-21 23:06
Updated
2021-05-24 21:35
Affects Versions
1.8.8.0
Fixed Versions
-
Labels
loadingscreen, startup

I logged into Minecraft Dungeons on Switch at a relatively close time as to when I logged out of it on Windows, resulting in the game crashing and upon restart, have been unable to get past the redstone block's loading animation right after the "Start" prompt. I've tried reinstalling the game twice, restarting the switch between them, restarting the game way too many times and attempted logging in via airplane mode/ connecting to another account to sign my current account linked on the Switch out forcefully but all to no avail.



abdullahe - 2021-05-22 00:57

errol what happend to me was i play this game on my windows 7 computer and I get in infinite black loading screen is that what happened to you

 

Danish Pirate - 2021-05-22 22:37

Thank you for your report!
We're tracking this issue in MCD-1293, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs

Errol Lim - 2021-05-24 07:07

I don't specifically think it's a duplicate issue because on this instance, even trying the "Airplane mode" fix isn't even viable. I've tried for several days several different methods, currently unable to find any fix on the "main ticket" at the moment and would like to help by trying out any troubleshooting method if possible, not a fan of having a game paid for to only work for only like a week or two before shutting me out like this.

Pedro - 2021-05-24 21:35

This issue isn't just on Nintendo Switch, it's also recently happened to me on xbox a few months ago, I've seen issue reports of ps4 players for this. And my friend has the same issue on his computer as well. It's something to do with the corrupt save file, not the nintendo. If you have modded items (custom set values that weren't supposed to be there) They could corrupt your save file and make it unplayable