- Reporter
Andrew L Freese- Votes
- 1
- Watchers
- 0
- Resolved
- 2021-05-21 10:23
- Confirmation Status
- Unconfirmed
- Resolution
- Duplicate
- Created
- 2021-05-21 04:31
- Updated
- 2021-05-24 21:37
Andrew L FreeseMy girlfriend is constantly getting this error, where while she is playing, she will get a popup that the game is unable to verify game ownership. She bought the game, is NOT using gamepass. She has the hero pass and the season pass. At first, it was only happening during missions, but now it comes up at log-in screen.
After this pop up appears in mission, the mouse cursor disappears and she can no longer click and hold to move around
Thank you for your report!
We're tracking this issue in
MCD-5811, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket, it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Minecraft Discord – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
The issue seems to often happen whenever people try to log in from the same location. However, I have no idea if this is the case.