MCD / MCD-5847

Unable to verify ownership

Reporter
Amanda Rørmose Jangaard
Votes
0
Watchers
1
Resolved
2021-05-14 10:04
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2021-05-13 23:24
Updated
2021-05-14 10:04
Affects Versions
1.8.8.0
Fixed Versions
-
Labels
-

So i just returned to playing dungeons. I bought all of the dlc for a hefty sum so to say.

But when i open the game i get the "unable to verify" problem.

From a little bit a googling i can tell its a major problem on your end.

When im in the minecraft launcher it shows that i bough and owns the game + dlc's

So could you please, for the love of god, let me play the game i have paid for!

If not return all the money i spent on the game, and we can "kinda" call it even.

 



[MCQA] Bartłomiej Słodkowski - 2021-05-14 10:04

Thank you for your report!

We're tracking this issue in MCD-1230, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket, it would be appreciated.

Please remember that in the event you are interested in receiving a refund, you should contact Mojang Support.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Minecraft Discord – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs