Hello guys,
Sorry for my english, i am french player.
and i played minecraft dungeon untill two days ago
but yesterday, the game have a problem
When it is starting, we arrive untill the cam's screen
and after a white square appear (no message on it - just a cross on the high and right corner)
if you valid it, the game charge (the little red stone block turn)... charge... without end...
I have contacted the support, uninstalled the game and installed it again, my computer is ok on all codec of nvdia (i have a geforce 710)
so, why the game is ok during 4 days and suddenly, is KO.
is it possible that a windows 10 scan virus blocked it ?
i have no idea and the minecraft support said to me that there is a wizard here to help me.
Thanks for your time, and to be honest i am not a good computer scientist so you may be simple to your answers.
thanks a lot for your humor and your messages.
Best regards
Vincent
best regards
Thank you for your report!
We're tracking this issue in
MCD-5306, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket, it would be appreciated.
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Thanks a lot for your answer and your reactivity
I will try to understand tne solution
Best regards
Vincent