MCD / MCD-5433

game pass da Xbox

Reporter
Fava Michele
Votes
0
Watchers
0
Resolved
2021-03-10 15:03
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2021-03-06 20:01
Updated
2021-03-10 15:03
Affects Versions
1.8.1.0
Fixed Versions
-
Labels
-

I purchased Minecraft Dungeons on Amazon and then redeemed it via Xbox Live. He then sent me to Playstore and let me download and install it. However when I open the game it asks me to log in with the Xbox Live credentials. After doing so, he shows me this message that I attach and that I also write here: Unable to verify possession of the game.

Please let me know how to fix it.



[Bot] Arisa - 2021-03-06 20:01

An attachment with a disallowed file extension has been removed from this ticket.

Executable files and documents are not allowed as attachments.
Please attach crash reports, log files and screenshots as they are instead of pasting them into a document.
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[Bot] Arisa - 2021-03-06 20:01

Attachment Details:
Filename: Messaggio Dungeons verifica gioco.docx
Uploader: Miking

Kranberri - 2021-03-07 13:30

bug reports are only accepted in English, not sure why Arisa didn't catch it.

[MCQA] Bartłomiej Słodkowski - 2021-03-10 15:03

Thank you for your report!

We're tracking this issue in MCD-1230, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket, it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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