I buy the XGP to try the game. but it said I don't have the game.
I tried reinstall the game , install every windows update , reset the game.
non of them works.
This is a well known issue and I believe they even tweeted about it the day of release when people reported the issue. It doesn't seem to work for those using a gamepass subscription.
Thank you for your report! We're tracking this issue in MCD-1230, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links: 📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
This is a well known issue and I believe they even tweeted about it the day of release when people reported the issue. It doesn't seem to work for those using a gamepass subscription.
Thank you for your report!
We're tracking this issue in
MCD-1230, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs