MCD / MCD-2216

My game launches on the Switch but then continues to infinitely load in the process of trying to go to the select character screen. I tried re-installing the game, restarting my Switch, logging out of my Microsoft account, and it works on other accounts but not my own. I bought the game May 27th and it worked fine on May 27th/28th but not today. All of my save data is on my other account and I would like to play with my friend. Please reply as soon as possible, I would like to enjoy this awesome game.