MCD / MCD-1053

Unable to play the game, I am told that this xbox live account is not the owner of the game while I pre-ordered the hero edition soon a month ago

Reporter
Axel Deblieck
Votes
0
Watchers
1
Resolved
2020-05-26 11:33
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2020-05-26 11:32
Updated
2020-05-26 11:33
Affects Versions
1.1.1.0
Fixed Versions
-
Labels
-

When I launch the game and I have to log in, after logging into my account, a window in I say that I am not the owner of the game on this account while I pre-ordered the hero edition there of that almost a month, I don't know if I'm the only one but this beug is a pretty big problem



[Mojang] Mega_Spud (Jay Wells) - 2020-05-26 11:33

Thank you for your report!
We're actually already tracking this issue at MCD-1035, so we will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.

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