MCD / MCD-1037

Game ownership not established

Reporter
Josh Serpico
Votes
0
Watchers
1
Resolved
2020-05-26 11:16
Confirmation Status
Unconfirmed
Resolution
Duplicate
Created
2020-05-26 11:13
Updated
2020-05-26 11:16
Affects Versions
1.1.1.0
Fixed Versions
-
Labels
-

I purchased Minecraft Dungeons Hero Edition on May 19th and tried to log in to play just a few minutes ago, surprisingly I was not able to play. It kept telling me that I do not own the game under that account, but I have verification of my purchase on the same account (image of purchase attached). 

duplicates: 1 issue
[Mod] violine1101 - 2020-05-26 11:16

MEQS_KEEP_PRIVATE

[Mod] violine1101 - 2020-05-26 11:16

Thank you for your report!
We're tracking this issue in MCD-1035, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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