BDS-15121Marketplace won't connect
The marketplace won't connect which causes us to lose access to all purchases. the marketplace says it's unable to connect to internet. But the internet is working just fine and we can play via the network with others. So far we have tried:
- Restarting ipad
- deleting and installing minecraft
- restarting router
- connecting through a hotspot
- connecting through different wifi
- verified WiFi working via numerous other apps and speed tests
- no other app is having this issue
- signing out of Microsoft account and signing back in
- the other iPad in house connects just fine
we are using version 1.17.11
Environment
iPad
Linked Issues
Comments2
History3
Added attachment:
Changed description:
The marketplace won't connect which causes us to lose access all purchases. the marketplace says it's unable to connect to internet
- 0
- Restarting ipad 0
- deleting and installing minecraft 0
- restarting router 0
- connecting through a hotspot 0
- connecting through different wifi 0
- verified WiFi working via numerous other apps and sped tests 0
- no other app is having this issue 0
- signing out of Microsoft account and signing back in 0
- the other iPad in house connects just fine 0
we are using version 1.17.11
0
The marketplace won't connect which causes us to lose access
- 0
- Restarting ipad 0
- deleting and installing minecraft 0
- restarting router 0
- connecting through a hotspot 0
- connecting through different wifi 0
- verified WiFi working via numerous other apps and spe
- no other app is having this issue 0
- signing out of Microsoft account and signing back in 0
- the other iPad in house connects just fine 0
we are using version 1.17.11
0
Added duplicates link: MCPE-102994iOS: All content that requires an Internet connection not loadingFixed
Resolution: Unresolved → Duplicate
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MCPE-102994, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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This is not helpful. You sent me to a list of other people having the same problem%+ this tells me it’s an issue on your end. We have spent hundreds on this game and you are failing to provide the services and product that was paid for. Turning the LAN on and off doesn’t work. This is on the IPAD OS 14.7.1. Minecraft version 1.17.11. What other suggestions do you have.