{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "466946", "self": "https://bugs.mojang.com/rest/api/2/issue/466946", "key": "BDS-15121", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "3", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2021-09-12T01:12:11.000+0300", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-15121/watchers", "watchCount": 2, "isWatching": false }, "created": "2021-09-11T20:27:39.000+0300", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "20230" ], "issuelinks": [ { "id": "249184", "self": "https://bugs.mojang.com/rest/api/2/issueLink/249184", "type": "10102", "outwardIssue": "378674" } ], "assignee": null, "updated": "2021-09-12T03:32:37.000+0300", "status": "5", "description": "The marketplace won't connect which causes us to lose access to all purchases. the marketplace says it's unable to connect to internet. \u00a0But the internet is working just fine and we can play via the network with others. So far we have tried:\r\n # Restarting ipad\r\n # deleting and installing minecraft\r\n # restarting router\r\n # connecting through a hotspot\r\n # connecting through different wifi\r\n # verified WiFi working via numerous other apps and speed tests\r\n # no other app is having this issue\r\n # signing out of Microsoft account and signing back in\r\n # the other iPad in house connects just fine\r\n\r\nwe are using version 1.17.11\r\n\r\n\u00a0", "customfield_11100": 0.0, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": null, "customfield_12502": null, "customfield_12504": null, "attachment": [ "438625", "438623" ], "summary": "Marketplace won't connect", "creator": "JIRAUSER685055", "reporter": "JIRAUSER685055", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i22413:", "environment": "iPad\r\n", "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/466946/comment/1069780", "id": "1069780", "author": "ocelotonesie", "body": "*Thank you for your report!*\r\nWe're tracking this issue in *MCPE-102994*, so this ticket is being resolved and linked as a *duplicate*.\r\n\r\nIf you would like to add a vote and any extra information to the main ticket it would be appreciated.\r\n\r\nIf you haven't already, you might like to make use of the [*+search feature+*|https://bugs.mojang.com/issues/?jql=project=MCPE] to see if the issue has already been mentioned.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Bug Tracker Guidelines|https://help.minecraft.net/hc/en-us/articles/360049840492-Mojang-Bug-Tracker-Guidelines] -- \ud83d\udcac [Community Support|https://discord.gg/58Sxm23] -- \ud83d\udce7 [Mojang Support|https://help.minecraft.net/hc/en-us/requests/new]\r\n\ud83d\udcd3 [Project Summary|https://bugs.mojang.com/projects/BDS/summary] -- \u270d\ufe0f [Feedback and Suggestions|https://feedback.minecraft.net/] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.fandom.com/wiki/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]", "updateAuthor": "ocelotonesie", "created": "2021-09-12T01:12:11.837+0300", "updated": "2021-09-12T01:12:11.837+0300" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/466946/comment/1069823", "id": "1069823", "author": "JIRAUSER685055", "body": "This is not helpful. \u00a0You sent me to a list of other people having the same problem%+ this tells me it\u2019s an issue on your end. \u00a0We have spent hundreds on this game and you are failing to provide the services and product that was paid for. \u00a0Turning the LAN on and off doesn\u2019t work. \u00a0This is on the IPAD OS 14.7.1. \u00a0Minecraft version 1.17.11. What other suggestions do you have.\u00a0", "updateAuthor": "JIRAUSER685055", "created": "2021-09-12T03:32:37.282+0300", "updated": "2021-09-12T03:32:37.282+0300" } ], "maxResults": 2, "total": 2, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-15121/votes", "votes": 1, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 3, "total": 3, "histories": [ { "id": "2358192", "author": "JIRAUSER685055", "created": "2021-09-11T20:43:29.161+0300", "items": [ { "field": "Attachment", "fieldtype": "jira", "from": null, "fromString": null, "to": "438625", "toString": "386EE162-46DC-46C5-9D89-B216CA9204BA.png" }, { "field": "description", "fieldtype": "jira", "from": null, "fromString": "The marketplace won't connect which causes us to lose access all purchases. the marketplace says it's unable to connect to internet%. But the internet is working just fine and can play via the network with others. So far we have tried:\r\n # Restarting ipad\r\n # deleting and installing minecraft\r\n # restarting router\r\n # connecting through a hotspot\r\n # connecting through different wifi\r\n # verified WiFi working via numerous other apps and sped tests\r\n # no other app is having this issue\r\n # signing out of Microsoft account and signing back in\r\n # the other iPad in house connects just fine\r\n\r\n\r\nwe are using version 1.17.11\r\n\r\n\u00a0", "to": null, "toString": "The marketplace won't connect which causes us to lose access to all purchases. the marketplace says it's unable to connect to internet. \u00a0But the internet is working just fine and we can play via the network with others. So far we have tried:\r\n # Restarting ipad\r\n # deleting and installing minecraft\r\n # restarting router\r\n # connecting through a hotspot\r\n # connecting through different wifi\r\n # verified WiFi working via numerous other apps and speed tests\r\n # no other app is having this issue\r\n # signing out of Microsoft account and signing back in\r\n # the other iPad in house connects just fine\r\n\r\nwe are using version 1.17.11\r\n\r\n\u00a0" } ] }, { "id": "2358356", "author": "ocelotonesie", "created": "2021-09-12T01:12:11.841+0300", "items": [ { "field": "Link", "fieldtype": "jira", "from": null, "fromString": null, "to": "MCPE-102994", "toString": "This issue duplicates MCPE-102994" } ] }, { "id": "2358358", "author": "ocelotonesie", "created": "2021-09-12T01:12:11.849+0300", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "3", "toString": "Duplicate" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] } ] } }