Mojira Archive
TRASH-35112

"Game ownership cannot be verified" in Online Session

Hello,

Whenever my son and I go online in Minecraft Dungeons, one of us always receives the following error message: "Game ownership cannot be verified".

We play in the same LAN segment. It used to work so smoothly.

I bought Minecraft Dungeons for 2 different Microsoft accounts:

  • License 1: Microsoft account "chris@cheinz.de", name "Lightfood"
  • License 2: Microsoft account "dani@cd-heinz.de", name "BenniFlash"

I am sending you this attached

  • The purchase receipts from Minecraft Dungeons for both of the above Microsoft accounts
  • The error message that always appears in the game

The game has become unplayable for us. The problem has been going on for several weeks.

Further information:

  • We use two separate Windows 10 computers in the same LAN
  • Minecraft Dungeons is registered for one of the above accounts on each computer; the same account was not used for both
  • Single play on one of the computers works without any problems, we only get the error message in online play
  • The error is not sporadic but reproducible every time

Please correct the error, thank you very much!

Best wishes

Christian Heinz

 

Duplicate

Christian Heinz

2021-05-14, 12:19 PM

2024-09-26, 01:41 PM

2021-05-17, 07:20 AM

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Unconfirmed

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