REALM PLUS ITS BROKEN

MY REALMS DOSN'T WORK AT ALL, I CAN'T UPLOAD MY WORLD, I CAN'T DOWNLOAD IT. I CAN NOT DO NOTHING, ITS DISGUSTING. I PAYID A SECOND ONE REALM, AND THE PROBLEM PERSISTS, IM REALLY LOSING MY CONFIDENCE BECAUSE I'VE BEEN LMORE THAN 6 HOURS TRYING TO UPLOAD A COPY OF MY WORLD ON THE REALM AND I LOOSE IT ALL... THATS NOT GOOD. PLEASE, FIX REALMS ADMINISTRATOR.