Subscibred to Realm server but cannot create Realm

Hi we signed up for a Real (2 player +) subscription. But we can't create a Realm.

It's simply not working. It gives the message Realm could not be created right now, try again later. But later it doesn't work either. It is persisting, we had this realm 2 months earlier, tried for a week and it was the same. Lot's of people in the community Discord complain Realms isn't working, but it keeps not working, no solution.