Mojira Archive
REALMS-9332

Cannot load Microsoft Realms on PC, Tablet, or Xbox One

Hello, I cannot access my Realms subscription saved world on any device I own, including the following:

  • Microsoft Windows 10 PC
  • Microsoft Xbox One
  • Samsung Galaxy Tab S6

. The game does one or more of the following:

  • Instantly crashes upon opening, gives error
  • Instantly crashes upon opening, does not give error
  • Does not allow for the world to be downloaded, fails/crashes
  • Allows for world to be downloaded, fails to open
  • Opens world, does not load more than 500 blocks surrounding
    • Does not save the game
    • Crashes if you get too close to the edge of the limit of what has loaded
    • Does not allow inventory to be opened
    • Does not allow chests or minecarts to be used
    • Consistent lag
  • Opens world and allows the game to load beyond 500 blocks
    • Does not save the game

I have done one or more of the following to resolve the issue on my own:

  • Restarted my modem and router
  • Restarted my Microsoft Windows 10 PC, restarted Minecraft
  • Restarted Xbox One, closed/restarted Minecraft
  • Restarted Samsung Galaxy Tab S6, closed/restarted/uninstalled Minecraft

I have been unable to access or use this game for the majority of day today 10/10/2021. This is using the $7.99/month subscription for Realms Plus in the "DNU" realm. The world is called Pompeii, which I find very ironic given this situation.

Please let me know what I can do to resolve this issue.

Duplicate

Ammie-Marie Littke

2021-10-11, 01:31 AM

2021-10-11, 03:15 PM

2021-10-11, 02:42 PM

0

0

Unconfirmed

1.17 (Bedrock)

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