Underworld 10p Realm Update Not accepting

Upon receiving multiple messages from active players on the realm. It has come to my attention that the realm has been down for 4 days and is not accepting people to join. Thus I looked back in the backup section under managing the realm finding out that it hasn't received a backup in about that time which is 4 days which is around a similar time that the most recent update as of writing this article is when 1.17.32 came out.

 

If any insight can you have or adjustments made to realms that would be appreciated