I can't enter my realm after drowning

It is the second time that has happened to me this month, the first time I had to close the realm and ask for a refund, since I did not have many things and I was starting to play, but instead this is the second time and I have been playing for a while, I played it on my cell phone, but today I bought the one for windows 10 and the bug reappeared, this happens when I stay afk in a boat, under water or if I die drowned and after dying the game takes me out, not only from the world but also about the game, I don't want to close this realm because I play it with my friends and we are too advanced to close it.