Purchase succeeded but we couldn't create your realm right now. We will create your realm Asap check back later. It has been over a week and still the same message.

Purchase succeeded but we couldn't create your realm right now. We will create your realm Asap check back later. It has been over a week and still the same message.
I have logged out and in again, I have deleted MCPE, I have changed my region on my tablet, I have shut down and restarted.

It has been over a week and I still unable to make a realm.
1 log in and try to make a realm.
2.
3. ...