Loading Realms screen won't load into the realm

The Realm is under my wife's account and she could login to it, however every time I try to log in, it gets to the build realm screen and stays there, for 5+ minutes.  I have restarted my computer several times, restarted minecraft as well many times, my wife did a download of the realm and tried to reupload it but it said it failed, so we tried to use the backup system and reload the realm from there and it still failed, and not it just shows the join realm and another player said it came up with "Failed attempting to join realm.  please try again later"