impossible to load the world

On 09/06/20 it was impossible to enter the realms and upload a world different from the one generated by the server. impossible to even reset the world to zero.

On 10/06/20 it is possible to enter the realms, I remain the problems of replacement and zeroing.

I am now asking for a refund of the money I spent for the month of June, because it is impossible for me to play.

I await your answer, best reguars.