Inputs/not being able to interact with any blocks

Hi I'm having connection issues in regards to realms on PS4 for some reason whenever I connect to a realm I can't interact with anything or open my crafting menu or inventory this happens with every realm I go on. The only thing it works correctly on is the official servers like the hive where everything works correctly. Also from my friends pov I'm not moving and stuck in place. 

I have attached a video below to show what's happening. 

 

Please can you help resolve the issue 

 

Thanks