The ultimate city

Description

 

 On 12/31/22 the game "the ultimate city" was purchased with Minecraft Coins from the Marketplace, but I think an error was created in the download because if you want to enter the world, while loading the terrain, a series of errors.

 

 The world presents itself without terrain and cannot be played at all.

 

 How could the problem be solved?

 

 How to uninstall and reinstall the game?