World crash

SoI bought a world in the marketplace called "City Life 2." The only problem is that I physicaly cannot play the world. Whenever I select the world template, it initilizes as usual and the world creator screen pops up like usual. However, whenever I try to open the world the loading screen freezes and the app closes "because and error occured." This is an infurriating issue due to the minecoins costing actual money making this practically a scam (wouldn't be the first time I have been scamed from this game though as all my puchases from the marketplace were reverted for no reason and I was given 0 refund a while ago).