I can't play online, and a trophy is defective

I give up playing this game, full of problems to connect to the Microsoft account or to play with a friend online. It is useless to say that I put some wrong information trying to do things, but I did everything right. what discouraged me most is the archer trophy that is not working, even if I do what I ask, I don't win it. I've already sent you 3 messages, so far they haven't solved anything, that's why I give up