multiplayer problem

Hi, my name is Jonathan and I wrote you to report an error when trying to play with my ps4 friends. I have an xbox one and a pc in both I have the bedrock version of minecraft, for a while now I have been trying to play with a friend who has ps4 but without problems our efforts despite having the same version of the game, an internet connection stable etc ... no matter how much I try to enter his game it is not possible for me and a message of "NO CONNECTING WITH THE WORLD" appears to me in every attempt, I would like you to contact me to offer me a solution and that I will soon be able to enjoy this wonderful game with my friend.

PS: Attached screenshot of error message.