arrow in the head?

When trying to shoot an arrow, the arrow gets 'stuck' and starts to bug. It sounds like many arrows getting shot, but this doesn't always happen. Finally, the arrow either hits the player in the head or when the player moves, the arrow gets stuck in a block behind the player. This happened when a parrot was on the players' shoulder. 

 

I honestly do not know what version we play, and I'm sorry we don't know where to find that information.