sound cut off

the sounds on bedrock edition is always cut off when i turn around, and this only seems to happen to me on minecraft bedrock on win 10. on the xbox 1 and mobile versions the sound are fine but they aren;t fine in windows 10 ed.    for example when i play a jukebox infront of me it will play, but when i turn around there will be no music, idk if this only happens to me