[PS4 v2.01] Minecraft hangs on loading screen

When starting minecraft on PS4 it passes the mojang screen and gets to the minecraft screen with the white background and minecraft logo.

 

the loading bar appears below but gets stuck at 40%

 

have checked for app updates and am running the latest PS4 system software.

 

Restarted PS4 and minecraft many times with no success.

 

running on PS4 pro