Wont load multiplayer servers or realms windows 10

I posted this three times now and they keep getting placed into private. Please respond rather than hide the issue.

I can not join any multiplayer server or realm via windows 10. It never loads and hangs on loading resources packs screen. I have looked online and some people have same issue but no fix mentioned. And sometimes upon opening the game it says my skins will restrict multiplayer, but I am using the default skin. I bought a new skin and that did not work anyway.

My worlds work fine, only joining issues with multiplayer

Done the following and more......

• Check network connection is enabled, and that no programs are blocking outgoing connections.
• connection is stable
• Restarted your modem/router
• not using a beta version of Minecraft. If you are, leave it and restart the game
• Configure your router to use moderate or open NAT
• Try disabling any existing firewall program, or changing its configuration options
• Try downloading a local copy of your world and then uploading it again with the replace option
• If you’re on a stationary device, try connecting directly to your network using an Ethernet cable
• Try closing the Realm and re-opening it again
• Try reverting to a previous save of your world through your Realm's settings
• Try connecting from a different network to see if that works