PS4 controller issue

I have my PS4 controller connected via Bluetooth and I have no control over my character. I understand that the issue has been reported before and has been cleared as resolved which it was not. I also understand that you will try to also mark this one resolved as a duplicate which it is not in any way shape or form. If this is marked as a duplicate of a previous issue that was already marked resolved due to age it will be forced into a claim of scamming with Google Play.