Unenrolled from beta but its not working

1.2.20.2 and 1.2.14.3 - beta on different PC's

Unenrolled from beta.
Been onto xbox support all day 05/05/18 - still not resolved.

it doesnt seem to matter which account we login to.

Tried everything from waiting for 2 hours etc uninstalling, reinstalling nothing works.

Except it did work for a short period by xbox support redeemed the game and it worked, but after a few hours reverted back?