Trying to close the game causes issues all over the Xbox

Trying to close the game cause the screen to go black for a long time. I did This by opening the guide and pressing "home" It didn't work and prompted me to open the insider hub to give feedback. I did it, that too didn't open. I opened the guide and hit home again and it finally brought me back to the dashboard. I heard there was an update, so I went to "my games and apps" and that too would not open. Same error as in this video. I kept trying to open my games and apps and it eventually just got stuck on a black screen with the error popping up and I had to do a hard reset to fix it. I know suspending the game causes a crash, but I didn't expect this. Here's a link to a video.

https://clips.twitch.tv/SpunkyObservantPeafowlBatChest?tt_medium=clips_api&tt_content=url