I can't see the Minecraft realms screen

Mu username is: insanivarlik There is no problem with my internet connection. Minecraft is original, I downloaded it from Google Play. When I open Minecraft, the market and locker room open without any problems, but the Realms screen always stays on hold. I tried it with another device, but while my other account can log in to Realms, this account cannot log in on both devices, please help.