Can't use the dressing room

I want to change my damn clothes. My characters are loading forever. I clicked a shirt to purchase below the avatar selections and that bypasses the loading. I want to select "none" for my eyes and the button Grays out. I try this for the mouths, I click "none" and nothing happens except for the "none" button graying out. Now I change my mind. I want to leave. I try leaving the dressing room. I am stuck.