30 dollars for this game, and it's impossible to play online. How is this an issue?

How do you guys mess this up? I've seen this issue on message board FOR YEARS. How is it so hard to allow online play for this game on switch? Why do you even charge 30 dollars for this game? It's basically useless. On top of the 30 dollars, we paid for online services which now is also a waste of money. Fix this issue, it's embarrassing for the company.