The achievements menu is missing, despite being logged in to a Microsoft account

this is an ongoing issue I’ve had for years. Despite being logged into a Microsoft account, I can not access Achievements. The little potion icon is not next to my pfp in the the bottom left corner. On the Xbox app while it says that I have played Minecraft for PlayStation, only Minecraft for iOS and Minecraft dungeons (Which I am playing on my ps4) shows up on the Achievements tab. I also cannot access the character creator items I earned when achievements DID work and my founders cape is missing too. I do still weirdly have my character creator items form Minecraft earth, which makes no sense.