still won't load my profile when i enter a world or map

I still have the same problem when I enter a world or a map I had to close the session and then enter with my micro account I checked it in the settings and I saw my profile loaded but the strange thing is that when I entered a world or a map it did not load so I hope they fix it as soon as possible thank you very much.

I know my game is in Spanish but you know what I'm talking about .