Unable to press “play” on bedrock start screen

Whenever I load up Minecraft, I can’t press “play” to join load into my worlds and realms. Whenever I try to bypass this screen by using an invite, it tells me that some chats might be offensive whenever I try to press “accept” I can’t. Only way this issue is fixed for me is by leaving my Xbox unplugged for hours to hard reset it, or by resetting my entire Xbox on settings.