The MarketPlace content doesn't downland

I was checking the bedrock marketplace, and decided to buy the Sonic package, but when I clicked to download the download it stopped at 0%, I tried to cancel it to see if I had another download pending, but it didn't let me, so I restart Minecraft Bedrock and the Launcher, but nothing had been solved, although I also realized that other files from the marketplace that I own were downloading, but they did not advance from 0%